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Customer Q&A

  • All(54)
  • Product Information(39)
  • Stock Status(1)
  • Payment(4)
  • About Shipping(6)
  • Others(4)
Q

Hello Can you play Fortnite with this controller on iPad 9.7? Thank you

By Annie Dec-18/2018 20:56:14

A

Hello Annie,


Please note that it supports Android 3.2 and above, iOS 4.3 and above. Compatible with iPod / iPhone / iPad and most Android tablets.

Let me know if you need any further assistance. 


Q

does it support PUBG?

By JAvier Aug-20/2018 04:10:15

A

Hello JAvier, 

Thank you for your inquiry.

Yes, it can support PUBG.


Q

When fully extended what is the distance within the controller. I have a 13" Windows tablet, i was wondering it it might just fit.

By Vince Lewis Jul-06/2018 06:34:45

A

Hello Vince,
Operating range: 6-8 meters

Q

Is it compatible with OnePlus 5T?

By Swastik Jan-18/2018 09:53:18

A

Hello Swastik,
For the item, please note that it can support Android 3.2, iOS 4.3 or above.

Please rest assured.

Q

This product is compatible for Xiaomi Redmi Note 4 4G internacional version?

By Pedro Crespo Aug-12/2017 14:30:43

A

Hello Pedro,


Yes, it is compatible for Xiaomi Redmi Note 4 4G internacional version.

Thank you for your inquiry.

Q

Is compatible with the lenovo vibe k5?

By Lucas Jun-04/2017 19:19:31

A

Hello Lucas,

The items can be used OS: Android 3.2, iOS 4.3 or above.

Q

Esse controle é compativel com celular honor 8?

By jefferson May-29/2017 18:39:35

A

Hello jefferson,


Compatible models: Cellphone, Tablet, iPod and PC
Supported OS: Android 3.2, iOS 4.3 or above

Q

suporta o moto g5

By Marcele May-29/2017 01:16:54

A

Hello Marcele, 
Thank you for your inquiry.

It mainly Compatible with: Blackberry,HTC,iPhone,LG,Motorola,SAMSUNG,Sony Ericsson.

Let me know if you need any help.


Q

Compatible with samsung tab S 10,5?

By Maestri Mar-15/2017 11:19:40

A

Hello Maestri,
Compatible models: Cellphone, Tablet, iPod and PC
Supported OS: Android 3.2, iOS 4.3 or above

It supports samsung tab S 10,5

Q

Is compatible with the Lenovo zuk z2 smartphone?

By Gustavo Feb-07/2017 13:53:30

A

Hello Gustavo,

Thank you for your inquiry.

It is compatible with iPod / iPhone / iPad and the vast majority of Android tablet PC. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hello Can you play Fortnite with this controller on iPad 9.7? Thank you

By Annie Dec-18/2018 20:56:14

A

Hello Annie,


Please note that it supports Android 3.2 and above, iOS 4.3 and above. Compatible with iPod / iPhone / iPad and most Android tablets.

Let me know if you need any further assistance. 


Q

does it support PUBG?

By JAvier Aug-20/2018 04:10:15

A

Hello JAvier, 

Thank you for your inquiry.

Yes, it can support PUBG.


Q

When fully extended what is the distance within the controller. I have a 13" Windows tablet, i was wondering it it might just fit.

By Vince Lewis Jul-06/2018 06:34:45

A

Hello Vince,
Operating range: 6-8 meters

Q

Is it compatible with OnePlus 5T?

By Swastik Jan-18/2018 09:53:18

A

Hello Swastik,
For the item, please note that it can support Android 3.2, iOS 4.3 or above.

Please rest assured.

Q

This product is compatible for Xiaomi Redmi Note 4 4G internacional version?

By Pedro Crespo Aug-12/2017 14:30:43

A

Hello Pedro,


Yes, it is compatible for Xiaomi Redmi Note 4 4G internacional version.

Thank you for your inquiry.

Q

Is compatible with the lenovo vibe k5?

By Lucas Jun-04/2017 19:19:31

A

Hello Lucas,

The items can be used OS: Android 3.2, iOS 4.3 or above.

Q

Esse controle é compativel com celular honor 8?

By jefferson May-29/2017 18:39:35

A

Hello jefferson,


Compatible models: Cellphone, Tablet, iPod and PC
Supported OS: Android 3.2, iOS 4.3 or above

Q

suporta o moto g5

By Marcele May-29/2017 01:16:54

A

Hello Marcele, 
Thank you for your inquiry.

It mainly Compatible with: Blackberry,HTC,iPhone,LG,Motorola,SAMSUNG,Sony Ericsson.

Let me know if you need any help.


Q

Compatible with samsung tab S 10,5?

By Maestri Mar-15/2017 11:19:40

A

Hello Maestri,
Compatible models: Cellphone, Tablet, iPod and PC
Supported OS: Android 3.2, iOS 4.3 or above

It supports samsung tab S 10,5

Q

Is compatible with the Lenovo zuk z2 smartphone?

By Gustavo Feb-07/2017 13:53:30

A

Hello Gustavo,

Thank you for your inquiry.

It is compatible with iPod / iPhone / iPad and the vast majority of Android tablet PC. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Do you have it on stock? I will like it... But i think that you don´t have it on stock... Well that´s my question!

By Nuninho Jan-26/2017 11:45:10

A

Hello Nuninho,


This item is in stock now, there is 7 pcs left, welcome to order.

Thanks for your inquiry.

Q

Quanto custa o produto em euros ? Posso pagar com euros ou tem que ser em dolares?

By David Antunes Jun-29/2016 10:31:30

A

Olá, David,

Você está convidado a ver o preço em diferentes moedas no topo da nossa home page. No entanto, só aceitamos pagamentos em dólar americano.

Uma vez que você paga por Paypal e cartão de crédito o pagamento pedido será transformado em USD automaticamente.


Q

El precio es de pesos mexicanos o los 28.75 de que son

By Carlos Oct-06/2015 22:15:18

A
Hi Carlos,
Many thanks for your recent inquiry. The prices are in dollars.You can choose the currency in the right top of the website.If you can not find your currency,
please use following exchanging tool, the link is http://www.xe.com.
Q

ummm, si lo compro y no me llega como lo arreglaremos

By jan polo Aug-25/2015 18:46:23

A
Hi Jan,
For your inquiry, please view our warranty and return policy on this link: http://www.gearbest.com/about/warranty-and-return.html
If the item you ordered has an issue, please submit a ticket to our Support Center. http://support.gearbest.com/
Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

says "free shipping" I'm in mexico, free shipping applies?

By Denise Zavala Apr-19/2015 23:35:07

A
hi Denise,yes we will offer free shipping to mexico.
Q

can it Ship to India Shipping details

By Souurabh Jan-20/2017 15:32:30

A

Hello Souurabh,
We can ship it to India. 

Q

can it Ship to India Shipping details

By Souurabh Jan-20/2017 15:32:29

A

Hello Souurabh, 
We can ship it to India. 

Q

Entrega no brasil e qual o frete

By Caua Sep-16/2016 13:34:20

A

Olá Caua,

Nós podemos enviar a Brasil, geralmente, nós enviamos em todo o mundo a partir do depósito CN. Tempo de entrega depende do método de envio selecionado no check-out. Por favor, considere essas estimativas como referência:

1) Envio (DHL, Fedex, UPS) => 3-7 dias úteis

2) Envio padrão (EMS) => 7-10 dias úteis

3) Flat Rate envio => 10-25 dias úteis

Saiba mais informações sobre o tempo de envio de http://www.gearbest.com/about/shipping-methods.html

Obrigado pela sua atenção.


Q

Estoy interesada en este artículo en particular, será posible que me aclares cuanto tardaría en llegar a México con envío express? Y el envío gratis de cuantos días es?

By Lilyy Inzunza Nov-06/2015 06:38:22

A
Hi Lilyy,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
Expedited Shipping: Around 4-7 business days to arrive.
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Delivery cost depends on the shipping method (the frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

my question is if sent to Costa Rica and you need to ship Thanks

By ktecno Aug-02/2015 04:24:50

A
Hi, ktecno  ! We can send to Costa Rica.
Q

tengo una pregunta: y es si lo envian a costa rica y que se necesita para el envio?Gracias por su atencion,espero su respuesta

By ktecno Aug-02/2015 03:51:12

A
Hi, ktecno! We can send to Costa Rica.
Q

does it work wih Xiaomi MI MAX? /(17cm / 6.5 inches)

By help! ;D Dec-13/2016 21:59:38

A

Hello  help!,  
Yes ,it works .

Thanks for your inquiry.


Q

ele é compativel para jogos no SAMSUNG?

By laiza Dec-10/2016 20:40:17

A

Hello laiza,
Mainly Compatible with: SAMSUNG,HTC,Blackberry,LG,Sony Ericsson,Motorola,iPhone

Yes it can work with SAMSUNG.

Let me know if you need any help.

Q

Buongiorno, è compatibile con il gioco world of tanks blitz X iPad mini? Ci sono delle spese aggiuntive per la spedizione in Italia? Grazie.

By Galli Feb-04/2016 20:45:27

A

Hello Galli,

Thank you for your inquiry.This item is compatible with your ipad mini and we can ship it to Italy for free shipping.Have a nice day.


Q

Hey, can this run with windows phone and can you send this kind of items to Bosnia

By Almedin Aug-21/2015 22:42:46

A
Hi Almedin,
The item will not support windows phone.We can send to Bosnia.