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Customer Q&A

  • All(74)
  • Product Information(67)
  • Stock Status(3)
  • Payment(1)
  • About Shipping(2)
  • Others(1)
Q

smart or not

By Oleg Lungu Dec-10/2018 15:42:53

A

Hello Oleg,


Please note that this is an Original Xiaomi Smart Adaptation.

Let me know if you need any further assistance. 


Q

This is UK PLUG..... i was need EU its not compatible...

By Max Jun-12/2018 14:20:01

A

Hello Max,


We will send an adapter with all our products according to the order's country of delivery.


Q

please is this item support EU plug and EU socket or no??

By Alaa May-13/2018 21:30:08

A

Hello Alaa,


This is the national standard combination hole

Q

Is this item has an EU plug socket or I need to buy additionally an adapter?

By Doina Feb-13/2018 08:01:52

A

Hello Doina,
Thanks for your inquiry.

The item comes with International Standard Plug.

Q

What kind of quick charge technology USB ports use?

By Ciprian Nedelcu Feb-07/2018 11:51:03

A

Hello Ciprian,

You may use the USB ports 2A.


Q

IS THIS PRODUCT USING 240V VOLTAGE FROM AUSTRALIA?

By HUNG Nov-04/2017 05:25:17

A

Hello HUNG,
Please note that the volatge of the item is 100 - 240V.

Please rest assured.

Q

How many centimeters is the extension cord?

By Pilarski Aug-14/2017 06:42:42

A

Hello Pilarski,
Please note that the cable is 1.8m.

Q

Does this product accepts eu socket products? or do i have to buy 4 adapters?

By Andreas Jun-23/2017 04:00:40

A

Hello Andreas,


Yes, this product accepts EU socket products.

Thank you for your inquiry.

Q

What is the cord lenght? TNX

By Drazen May-14/2017 02:00:04

A

Hello Drazen,

The length of the power strips is 26CM.

Let me know if you need any help.

Q

Hello, can you please explain what socket does it fit (for output) and what sockets does it accept (for input)? Can't really tell from the photos or product description. Thanks!

By Vrabii Dumitru May-04/2017 06:21:25

A

Hello Vrabii,

Input: 100 - 240V.

Output: 100 - 220V

Q

smart or not

By Oleg Lungu Dec-10/2018 15:42:53

A

Hello Oleg,


Please note that this is an Original Xiaomi Smart Adaptation.

Let me know if you need any further assistance. 


Q

This is UK PLUG..... i was need EU its not compatible...

By Max Jun-12/2018 14:20:01

A

Hello Max,


We will send an adapter with all our products according to the order's country of delivery.


Q

please is this item support EU plug and EU socket or no??

By Alaa May-13/2018 21:30:08

A

Hello Alaa,


This is the national standard combination hole

Q

Is this item has an EU plug socket or I need to buy additionally an adapter?

By Doina Feb-13/2018 08:01:52

A

Hello Doina,
Thanks for your inquiry.

The item comes with International Standard Plug.

Q

What kind of quick charge technology USB ports use?

By Ciprian Nedelcu Feb-07/2018 11:51:03

A

Hello Ciprian,

You may use the USB ports 2A.


Q

IS THIS PRODUCT USING 240V VOLTAGE FROM AUSTRALIA?

By HUNG Nov-04/2017 05:25:17

A

Hello HUNG,
Please note that the volatge of the item is 100 - 240V.

Please rest assured.

Q

How many centimeters is the extension cord?

By Pilarski Aug-14/2017 06:42:42

A

Hello Pilarski,
Please note that the cable is 1.8m.

Q

Does this product accepts eu socket products? or do i have to buy 4 adapters?

By Andreas Jun-23/2017 04:00:40

A

Hello Andreas,


Yes, this product accepts EU socket products.

Thank you for your inquiry.

Q

What is the cord lenght? TNX

By Drazen May-14/2017 02:00:04

A

Hello Drazen,

The length of the power strips is 26CM.

Let me know if you need any help.

Q

Hello, can you please explain what socket does it fit (for output) and what sockets does it accept (for input)? Can't really tell from the photos or product description. Thanks!

By Vrabii Dumitru May-04/2017 06:21:25

A

Hello Vrabii,

Input: 100 - 240V.

Output: 100 - 220V

Q

In stock?

By Андрей Dec-01/2015 15:56:36

A
Thank you for your inquiry.
It is available for purchase.
Thanks in advance for your order.
Have a nice day.
Q

id like to buy 3 of them. but i can not change quantity of stuff in my kart. please give me a note about this situation. thx

By young Aug-13/2015 08:08:30

A
Hi,young! I am sorry that this item is being in purchase restrictions. Each customer is limited to buy one of them. Thank you for your attention. 
Q

When US plug version will be available?

By Juanito Aug-02/2015 17:06:59

A
Hi, Juanito  !We are sorry we dont have the US plug version .You can use the converter.
Q

when the price falls below again?

By Alex Dec-12/2015 21:44:04

A
Hi Alex, thank you for your interest in this product. Please kindly note that we have offered a discount - 65% OFF on this item. We offer a promotion on this item in order to appreciate our value customers. This promotion will last for a limited period of time.  Welcome to order! Thank you for your interest in this product. To see more promotional products, please check here: http://www.gearbest.com/gadget-deals.html 
Q

Hi I bought this item to Australia, did it include the adapter?

By Alan Mar-21/2016 09:08:55

A

Hello Alan,
We will send an adaptor according to the order's country of delivery.

Q

How much cost delivery?

By Барбашин Apr-21/2015 13:35:15

A
Hi, Барбашин  ! 
Delivery cost depends on the shipping method (the frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

package contents EUR adapter?

By Sergei Jul-30/2015 15:50:51

A
Hi Sergei,
We are sorry the EU adapter is not included.