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Customer Q&A

  • All(7)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

What is the fps of the video recording?

By Pedro Apr-12/2017 20:35:45

A

Hello Pedro,
It is 720/30 frame.

Let me know if you need any help.

Q

Where can I Order more Batterts

By MarkF Nov-24/2016 04:05:23

A

Hello MarkF,

Thank you for your inquiry.

For your reference:http://www.gearbest.com/lithium-battery-_gear/ 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

Hello. This product has a EU plug? Thanks

By Zambujo Oct-10/2016 14:36:29

A

Hello Zambujo,
Yes, it has an EU plug. 

Q

Where is the camera located

By William Sep-03/2016 00:25:33

A

Hello William,
The camera is located in china .

It is stock in our china warehouse.

Q

how long does it take to ship to Uganda east Africa and the shipping costs.

By nicholas Oct-01/2015 15:12:07

A
Hi nicholas,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2)Priority direct mail:Around 7-15 working days to arrived.
3) Standard Shipping: Between 6-8 business days to be delivered.
4) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

how do you charge battery? do you have a battery charger for this camera?

By Lyimo Aug-08/2015 21:31:04

A
Hi,Lyimo!This product come with a power adapter.
Package contents: 1 x 18.0MP Digital Camera, 1 x Power Adapter, 1 x USB Cable, 1 x Lithium Battery, 1 x Camera Pouch, 1 x Strap, 1 x CD, 1 x English User Manual
Q

hi does the camera come with an SD memory card

By Paul Jun-20/2015 15:40:22

A
Hi,Paul!No,it does not come with an SD memory card.Supports SD card up to 32G (not included).
Q

What is the fps of the video recording?

By Pedro Apr-12/2017 20:35:45

A

Hello Pedro,
It is 720/30 frame.

Let me know if you need any help.

Q

Where can I Order more Batterts

By MarkF Nov-24/2016 04:05:23

A

Hello MarkF,

Thank you for your inquiry.

For your reference:http://www.gearbest.com/lithium-battery-_gear/ 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

Hello. This product has a EU plug? Thanks

By Zambujo Oct-10/2016 14:36:29

A

Hello Zambujo,
Yes, it has an EU plug. 

Q

how do you charge battery? do you have a battery charger for this camera?

By Lyimo Aug-08/2015 21:31:04

A
Hi,Lyimo!This product come with a power adapter.
Package contents: 1 x 18.0MP Digital Camera, 1 x Power Adapter, 1 x USB Cable, 1 x Lithium Battery, 1 x Camera Pouch, 1 x Strap, 1 x CD, 1 x English User Manual
Q

hi does the camera come with an SD memory card

By Paul Jun-20/2015 15:40:22

A
Hi,Paul!No,it does not come with an SD memory card.Supports SD card up to 32G (not included).

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Where is the camera located

By William Sep-03/2016 00:25:33

A

Hello William,
The camera is located in china .

It is stock in our china warehouse.

Q

how long does it take to ship to Uganda east Africa and the shipping costs.

By nicholas Oct-01/2015 15:12:07

A
Hi nicholas,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2)Priority direct mail:Around 7-15 working days to arrived.
3) Standard Shipping: Between 6-8 business days to be delivered.
4) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!