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Customer Q&A

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  • Product Information(14)
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Q

Do you know the diameter of the lens? Thanks.

By Chris Nov-05/2018 11:10:23

A

Hello Chris, 

Thank you for your inquiry.

The lens size is 20.5*1.6MM

Q

Good afternoon. Battery 18.8mm in diameter will fit in this flashlight? Thank you

By Alex Aug-14/2018 04:08:17

A

Hello Alex, 
Battery 18.8mm in diameter will fit in this flashlight.

Let me know if you need any help.

Q

There are 18650 batteries with 3.6 and 3.7 V. Which one is suitable? Thanks.

By Alex Jul-04/2018 14:02:09

A

Hello Alex,

Both of them are suitable.
18650 Li-ion Battery is suitable.

Q

what is the battery position on convoy s2+ no + or - indications?

By Jonyboy Apr-25/2018 18:53:15

A

Hello Jonyboy,
It has + or -  indications.

Q

Does this one has built in low voltage protection so we can use unprotected batteries? OR Protected batteries are must?

By Alex Jun-27/2017 03:38:19

A

Hello Alex,

Yes, there are low-voltage tips. 

When the voltage is less than 3V, it will jump to low speed slow flash automaticly.


We kindly suggest you choose the protected batteries.

Q

What is the tolerance of the battery compartment? Looking for a compatible 18650 battery I have seen battery heights ranging from 65.3mm to 69mm depending on the manufacture.

By alaska50151 May-30/2017 03:39:35

A

Hello alaska50151,


The height of battery is 65-70mm,the diameter of battery should be less than 18.8mm.

Q

Which Nichia chip does this use, please? Thank you

By johan Feb-05/2017 21:40:22

A

Hello johan,


It is NCSU276A 365. http://support.gw-ec.com/upload/qa/2017/02/07/3d3e337537389899727d4fd5a18ed258.jpg 

Thanks for your inquiry.

Q

is Li-ion 18650 6800mAh 3.7v, right for this product? Thank You. Regards

By Jose Maria Torres Feb-02/2017 11:37:06

A

Hello Jose,

Thank you for your inquiry.

Battery Quantity: 1 x 18650 battery (not included)  

Thank you, Let me know if you need any help.

Have a nice day!


Q

3rd time asking! IS HG2 3000mAh 18650 Li-ion Battery right battery for this light" thnaks

By Daniel Jan-15/2017 07:35:09

A

Hello Daniel, 

Thank you for your inquiry.

This item suitable for the 3000mAh 18650 Li-ion Battery.

Q

IS HG2 3000mAh 18650 Li-ion Battery right battery for this light

By Daniel Jan-15/2017 07:24:41

A

Hello Daniel,
Battery Type: 18650 
Battery Quantity: 1 x 18650 battery

D 7135 35A

Q

Do you know the diameter of the lens? Thanks.

By Chris Nov-05/2018 11:10:23

A

Hello Chris, 

Thank you for your inquiry.

The lens size is 20.5*1.6MM

Q

Good afternoon. Battery 18.8mm in diameter will fit in this flashlight? Thank you

By Alex Aug-14/2018 04:08:17

A

Hello Alex, 
Battery 18.8mm in diameter will fit in this flashlight.

Let me know if you need any help.

Q

There are 18650 batteries with 3.6 and 3.7 V. Which one is suitable? Thanks.

By Alex Jul-04/2018 14:02:09

A

Hello Alex,

Both of them are suitable.
18650 Li-ion Battery is suitable.

Q

what is the battery position on convoy s2+ no + or - indications?

By Jonyboy Apr-25/2018 18:53:15

A

Hello Jonyboy,
It has + or -  indications.

Q

Does this one has built in low voltage protection so we can use unprotected batteries? OR Protected batteries are must?

By Alex Jun-27/2017 03:38:19

A

Hello Alex,

Yes, there are low-voltage tips. 

When the voltage is less than 3V, it will jump to low speed slow flash automaticly.


We kindly suggest you choose the protected batteries.

Q

What is the tolerance of the battery compartment? Looking for a compatible 18650 battery I have seen battery heights ranging from 65.3mm to 69mm depending on the manufacture.

By alaska50151 May-30/2017 03:39:35

A

Hello alaska50151,


The height of battery is 65-70mm,the diameter of battery should be less than 18.8mm.

Q

Which Nichia chip does this use, please? Thank you

By johan Feb-05/2017 21:40:22

A

Hello johan,


It is NCSU276A 365. http://support.gw-ec.com/upload/qa/2017/02/07/3d3e337537389899727d4fd5a18ed258.jpg 

Thanks for your inquiry.

Q

is Li-ion 18650 6800mAh 3.7v, right for this product? Thank You. Regards

By Jose Maria Torres Feb-02/2017 11:37:06

A

Hello Jose,

Thank you for your inquiry.

Battery Quantity: 1 x 18650 battery (not included)  

Thank you, Let me know if you need any help.

Have a nice day!


Q

3rd time asking! IS HG2 3000mAh 18650 Li-ion Battery right battery for this light" thnaks

By Daniel Jan-15/2017 07:35:09

A

Hello Daniel, 

Thank you for your inquiry.

This item suitable for the 3000mAh 18650 Li-ion Battery.

Q

IS HG2 3000mAh 18650 Li-ion Battery right battery for this light

By Daniel Jan-15/2017 07:24:41

A

Hello Daniel,
Battery Type: 18650 
Battery Quantity: 1 x 18650 battery

D 7135 35A

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!