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Customer Q&A

  • All(35)
  • Product Information(31)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(2)
Q

Is possible install linux distro on this machine? Thanks

By matteo Dec-29/2016 08:52:49

A

Hello matteo,

Thank you for your inquiry.

No, The system is Windows 10.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

hello, do i need pre existing internet for me to be able to use the product or do i need data package

By chimuka Jun-29/2016 18:03:15

A

Hello,

It needs pre existing internet and you can use it.

Q

Hello! Is it necessary to install any drivers for a properly use of this device? Thank you!

By Ollimpius Jun-21/2016 18:35:36

A

Hello,

Yes, it is necessary to install any drivers for a properly use of this device.


Q

Hello! I would like to know if KODI is already installed on this product. Thank you!

By Ollimpius Jun-21/2016 18:29:54

A

Hello Ollimpius,
KODI is already installed on this product. Please feel free to ask if you have any further pre-sale questions.

Q

does it support 4k/2160p output?

By raf Jun-19/2016 07:32:52

A

Hello raf,

Thanks for your inquiry. No, it can't support.

Q

Does this support VESA mounting to tv?

By Ryan Jun-13/2016 16:35:36

A

Hello Ryan,

Thanks for your inquiry. It can support VESA mounting to tv.

Q

I would like to connect it to my Naim DAC V1 and use it as a hi-res music player. Does it support this?

By Ting May-31/2016 07:04:03

A

Hi,

I am sorry the item not support this.

Q

Can I install Linux on it?

By Ppyon May-24/2016 09:16:07

A

Hi,Ppyon

Thanks for your inquiry.

You can not  install Linux on it.

Q

In your video review (https://www.youtube.com/watch?v=_wQlpG6WoRs), it show the 32-bit, but the specs here mentioned 64-bit, so which one is correct, 32-bit or 64-bit? thanks

By Keith May-09/2016 13:35:41

A

Hello Keith,
It is System Bit: 64Bit.

Q

HDMI 1.4 or HDMI 2.0?

By BRMR May-09/2016 13:00:26

A

Hi,BRMR

Thanks for your inquiry.

It is HDMI 1.4.

Q

Is possible install linux distro on this machine? Thanks

By matteo Dec-29/2016 08:52:49

A

Hello matteo,

Thank you for your inquiry.

No, The system is Windows 10.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

hello, do i need pre existing internet for me to be able to use the product or do i need data package

By chimuka Jun-29/2016 18:03:15

A

Hello,

It needs pre existing internet and you can use it.

Q

Hello! Is it necessary to install any drivers for a properly use of this device? Thank you!

By Ollimpius Jun-21/2016 18:35:36

A

Hello,

Yes, it is necessary to install any drivers for a properly use of this device.


Q

Hello! I would like to know if KODI is already installed on this product. Thank you!

By Ollimpius Jun-21/2016 18:29:54

A

Hello Ollimpius,
KODI is already installed on this product. Please feel free to ask if you have any further pre-sale questions.

Q

does it support 4k/2160p output?

By raf Jun-19/2016 07:32:52

A

Hello raf,

Thanks for your inquiry. No, it can't support.

Q

Does this support VESA mounting to tv?

By Ryan Jun-13/2016 16:35:36

A

Hello Ryan,

Thanks for your inquiry. It can support VESA mounting to tv.

Q

I would like to connect it to my Naim DAC V1 and use it as a hi-res music player. Does it support this?

By Ting May-31/2016 07:04:03

A

Hi,

I am sorry the item not support this.

Q

Can I install Linux on it?

By Ppyon May-24/2016 09:16:07

A

Hi,Ppyon

Thanks for your inquiry.

You can not  install Linux on it.

Q

In your video review (https://www.youtube.com/watch?v=_wQlpG6WoRs), it show the 32-bit, but the specs here mentioned 64-bit, so which one is correct, 32-bit or 64-bit? thanks

By Keith May-09/2016 13:35:41

A

Hello Keith,
It is System Bit: 64Bit.

Q

HDMI 1.4 or HDMI 2.0?

By BRMR May-09/2016 13:00:26

A

Hi,BRMR

Thanks for your inquiry.

It is HDMI 1.4.

Q

hi! are available in stock? how quickly shipped?

By Mr. Jan Feb-12/2016 23:20:25

A
Hi Mr. Jan,
Thank you for your inquiry,it is available for purchase.
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

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Q

Hi, Do I have to pay customs in Germany if I order this product from a EU warehouse?

By tsh Mar-21/2016 11:58:39

A

Hello tsh,

Thank you for your inquiry.If you order it from our EU warehouse ,there won't be custom taxes.Have a nice day.


Q

Is it possible to install relevant software to this device? Like antivirus, office programs etc?

By Alex Mar-22/2016 06:16:25

A

Hello Alex,

Thank you for your inquiry,it is possible to install relevant software to this device.Have a nice day.


Q

Hello I have a question , shall I pay import charges (I am in Denmark) for this device ( Beelink BT 3)in case I chose EU warehouse ?

By Viorel Mar-20/2016 05:53:12

A

Hi ,

Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html