All
Product keywords
Please enter the email address account

Customer Q&A

  • All(2)
  • Product Information(1)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

I purchased 2 of these rolls about a month ago. One of them worked great! But the other roll was faulty and had bad winding of the filament, and messed up the feeding and nearly sent my printer off the table.

By Elijah Apr-22/2017 14:58:29

A

Hello Elijah
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

What is the recommended printing temperature, and heat bed temperature please. Thanks.

By Ben Brown Mar-11/2017 04:22:09

A

Hello Ben, 


Thank you for your inquiry.

The printing temperature is 190-210 degrees Celsius, PLA material doesn't need hot bed.

Q

What is the recommended printing temperature, and heat bed temperature please. Thanks.

By Ben Brown Mar-11/2017 04:22:09

A

Hello Ben, 


Thank you for your inquiry.

The printing temperature is 190-210 degrees Celsius, PLA material doesn't need hot bed.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

I purchased 2 of these rolls about a month ago. One of them worked great! But the other roll was faulty and had bad winding of the filament, and messed up the feeding and nearly sent my printer off the table.

By Elijah Apr-22/2017 14:58:29

A

Hello Elijah
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.