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Customer Q&A

  • All(3)
  • Product Information(2)
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Q

Hi, Is the device waterproof? Can I use it in the shower?

By Nimi Jun-27/2018 10:46:58

A

Hello Nimi,


It is waterproof, the waterproof rating is IPX5.

But you can not use it in the shower,  because the charging port is not waterproof.

Q

Am I liable for import duty/tax into New Zealand?

By Marggie Jun-21/2018 03:24:15

A

Hello Marggie,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

What type of battery does it take?

By Jules Dec-29/2017 22:09:27

A

Hello Jules,
Thanks for your inquiry.

Battery: 560mAh lithium.

Q

Hi, Is the device waterproof? Can I use it in the shower?

By Nimi Jun-27/2018 10:46:58

A

Hello Nimi,


It is waterproof, the waterproof rating is IPX5.

But you can not use it in the shower,  because the charging port is not waterproof.

Q

What type of battery does it take?

By Jules Dec-29/2017 22:09:27

A

Hello Jules,
Thanks for your inquiry.

Battery: 560mAh lithium.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Am I liable for import duty/tax into New Zealand?

By Marggie Jun-21/2018 03:24:15

A

Hello Marggie,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!