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Customer Questions & Answers

  • All(14)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping
  • Others(3)
Q

does this watch have stop watch and countdown features?

By iwms Sep-06/2018 22:49:34

A

Hello iwms, 
The item has stopwatch function, there is no countdown function.

Q

Hello, can it support Latvian language notifications and messages?

By Roberts Mar-15/2018 10:17:49

A

Hello Roberts,

Sorry.
Language: English,French,German,Hebrew,Polish,Portuguese,Russian,Spanish,Turkish

Q

does it have gps?

By alexia Nov-20/2017 10:40:48

A

Hello alexia,
No ,it does not .

Q

Is it possible to play music?

By Pedro Oct-03/2017 20:19:41

A

Dear Pedro,


Thank you for your inquiry.

Sorry, it does not support music function.

Q

Whats's the language of the watch ? Is it English or Chinese ?

By Fun Dreamz Sep-21/2017 08:00:52

A

Hello Fun,
For the item, please note that it can support English,French,German,Hebrew,Polish,Portuguese,Russian,Spanish,Turkish.

Q

can i swim with this watch ?

By Haki Jul-21/2017 16:36:38

A

Hello Haki,

Yes, you can swim with this watch.

Thank you for your inquiry.

Q

Hi, How can i buy a bracelet of a different color? Regards, Elder Santos

By Elder Jul-21/2017 10:31:16

A

Hello Elder,

Do you mean you want to buy a spare bracelet in different colors?

We are sorry that currently there is no spare bracelet for this model.

Thank you for your inquiry.

Q

Is water of sea resistant?

By Daniele Jul-14/2017 17:14:59

A

Hello Daniele, 
It is IP68 waterproof function. 

Please feel free to ask if you have further pre-sale questions.

Q

Does it count swim laps? I need a tracker for swimming, so I'd like to know if it has swimming statistics (laps, SWOLF, etc.) Please let me know.

By Pablo Jul-10/2017 15:18:23

A

Hello Pablo,


No, it does not count swim laps.

Thank you for your inquiry.

Q

Hello, my name is JOEL, my YouTube channel's https://www.youtube.com/user/EnQuLo I make videos about technology and I give technology advices for help, reviews, etc. I have near from 900 subscribers and I know that I´m going to reach 1000 soon. So I would like talk about this product on my channel putting the link in the description, etc, all the necesary for my suscribers can see and buy it. So can I give one for free or just paying shipping? Let´s talk about a review for my channel. Thanks A Lot SOY YOJEL`s TEAM.

By Joel Jun-19/2017 08:56:58

A

Hello Joel,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

does this watch have stop watch and countdown features?

By iwms Sep-06/2018 22:49:34

A

Hello iwms, 
The item has stopwatch function, there is no countdown function.

Q

Hello, can it support Latvian language notifications and messages?

By Roberts Mar-15/2018 10:17:49

A

Hello Roberts,

Sorry.
Language: English,French,German,Hebrew,Polish,Portuguese,Russian,Spanish,Turkish

Q

does it have gps?

By alexia Nov-20/2017 10:40:48

A

Hello alexia,
No ,it does not .

Q

Is it possible to play music?

By Pedro Oct-03/2017 20:19:41

A

Dear Pedro,


Thank you for your inquiry.

Sorry, it does not support music function.

Q

Whats's the language of the watch ? Is it English or Chinese ?

By Fun Dreamz Sep-21/2017 08:00:52

A

Hello Fun,
For the item, please note that it can support English,French,German,Hebrew,Polish,Portuguese,Russian,Spanish,Turkish.

Q

Hi, How can i buy a bracelet of a different color? Regards, Elder Santos

By Elder Jul-21/2017 10:31:16

A

Hello Elder,

Do you mean you want to buy a spare bracelet in different colors?

We are sorry that currently there is no spare bracelet for this model.

Thank you for your inquiry.

Q

Is water of sea resistant?

By Daniele Jul-14/2017 17:14:59

A

Hello Daniele, 
It is IP68 waterproof function. 

Please feel free to ask if you have further pre-sale questions.

Q

Does it count swim laps? I need a tracker for swimming, so I'd like to know if it has swimming statistics (laps, SWOLF, etc.) Please let me know.

By Pablo Jul-10/2017 15:18:23

A

Hello Pablo,


No, it does not count swim laps.

Thank you for your inquiry.

Q

Hi, the smartwatch checks 24h a day (constantly) the hear rate or the check needs to be started manually? Thanks in advance

By Enrico Messina Jun-14/2017 11:51:20

A

Hello Enrico,


The watch  checks 24h a day (constantly) the heart rate.


Considerate monitor contact designed on the behind of the watch, take care of your health anytime and anywhere

Q

The nâme of the app please

By Michele Jun-05/2017 12:04:23

A

Hello Michele,


The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you get the item.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

can i swim with this watch ?

By Haki Jul-21/2017 16:36:38

A

Hello Haki,

Yes, you can swim with this watch.

Thank you for your inquiry.

Q

Hello, my name is JOEL, my YouTube channel's https://www.youtube.com/user/EnQuLo I make videos about technology and I give technology advices for help, reviews, etc. I have near from 900 subscribers and I know that I´m going to reach 1000 soon. So I would like talk about this product on my channel putting the link in the description, etc, all the necesary for my suscribers can see and buy it. So can I give one for free or just paying shipping? Let´s talk about a review for my channel. Thanks A Lot SOY YOJEL`s TEAM.

By Joel Jun-19/2017 08:56:58

A

Hello Joel,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

Hello, my name is JOEL, my YouTube channel's https://www.youtube.com/user/EnQuLo I make videos about technology and I give technology advices for help, reviews, etc. I have near from 900 subscribers and I know that I´m going to reach 1000 soon. So I would like talk about this product on my channel putting the link in the description, etc, all the necesary for my suscribers can see and buy it. So can I give one for free or just paying shipping? Let´s talk about a review for my channel. Thanks A Lot SOY YOJEL`s TEAM.

By joel matilla Jun-19/2017 07:45:11

A

Hello joel,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.