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Customer Q&A

  • All(14)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

nio sim support or not support in India

By Maruthi May-06/2018 01:47:19

A

Hello Maruthi, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Q

Has it OTG Technologie ?

By Madani Malim Mar-20/2018 06:41:07

A

Hello Madani, 

Thank you for your inquiry.

The item can support OTG, but you need to use it with extra cable of OTG.


Q

Hello, It is going to be uploaded to android OREO soon ? Thanks

By Furtif Mar-19/2018 10:09:50

A

Hello Furtif,
System: Android 7.0

Check out our brand new products here : http://www.gearbest.com/new-products/

Grab our best deals here : http://www.gearbest.com/gadget-deals.html


Q

Does this work in the US?

By Kevin Feb-23/2018 19:43:38

A

Hello Kevin,


Unlocked for Worldwide use. Please ensure local area network is compatible. 


Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz    


Q

Hi,is it possible to insert 2 SIMs + 1 microSD at the same time? Are the 3 slots separate? Thank you

By Mariana Feb-17/2018 04:56:50

A

Hello Mariana,

The 3 slots are separate.

You can insert 2 sim cards and 1 micro SD card at the same time.

Thank you for your inquiry.

Q

There is a Hebrew language

By israel017 Jan-27/2018 00:31:57

A

Hello israel017,


Language: English, Bahasa Indonesia, Bahasa Melayu, Cestina, Dansk, Deutsch, Espanol, Filipino, French, Hrvatski, latviesu,lietuviu,Italiano, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Slovencina, Suomi, Svenska, Tieng viet, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Korean, Simplified/Traditional Chinese . 


Let me know if you need any further assistance. 


Q

Phone comes with fast charger adapter?

By George Nov-16/2017 14:10:51

A

Hello George,

Sorry it just included below items:

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
English Manual : 1 
SIM Needle: 1

Let me know if you need any further assistance. 


Q

Hello, Can i connect earphones on the type-c entry?

By Pedro Nov-08/2017 10:32:44

A

Hi, We are sorry it doesn't has, it work with BT earphones only.

Q

Does it has a headphones jack entrance? If not it only works with bluethoot earphones?

By Nyl Sep-13/2017 04:47:33

A

Hello Nyl,
We are sorry it doesn't has, it work with BT earphones only.

Q

Hey, the UMI OS have Google Play Store? TKS

By FABER Sep-11/2017 21:01:18

A

Hello FABER,
Yes it has.

Q

nio sim support or not support in India

By Maruthi May-06/2018 01:47:19

A

Hello Maruthi, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Q

Has it OTG Technologie ?

By Madani Malim Mar-20/2018 06:41:07

A

Hello Madani, 

Thank you for your inquiry.

The item can support OTG, but you need to use it with extra cable of OTG.


Q

Hello, It is going to be uploaded to android OREO soon ? Thanks

By Furtif Mar-19/2018 10:09:50

A

Hello Furtif,
System: Android 7.0

Check out our brand new products here : http://www.gearbest.com/new-products/

Grab our best deals here : http://www.gearbest.com/gadget-deals.html


Q

Does this work in the US?

By Kevin Feb-23/2018 19:43:38

A

Hello Kevin,


Unlocked for Worldwide use. Please ensure local area network is compatible. 


Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz    


Q

Hi,is it possible to insert 2 SIMs + 1 microSD at the same time? Are the 3 slots separate? Thank you

By Mariana Feb-17/2018 04:56:50

A

Hello Mariana,

The 3 slots are separate.

You can insert 2 sim cards and 1 micro SD card at the same time.

Thank you for your inquiry.

Q

There is a Hebrew language

By israel017 Jan-27/2018 00:31:57

A

Hello israel017,


Language: English, Bahasa Indonesia, Bahasa Melayu, Cestina, Dansk, Deutsch, Espanol, Filipino, French, Hrvatski, latviesu,lietuviu,Italiano, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Slovencina, Suomi, Svenska, Tieng viet, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Korean, Simplified/Traditional Chinese . 


Let me know if you need any further assistance. 


Q

Phone comes with fast charger adapter?

By George Nov-16/2017 14:10:51

A

Hello George,

Sorry it just included below items:

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
English Manual : 1 
SIM Needle: 1

Let me know if you need any further assistance. 


Q

Hello, Can i connect earphones on the type-c entry?

By Pedro Nov-08/2017 10:32:44

A

Hi, We are sorry it doesn't has, it work with BT earphones only.

Q

Does it has a headphones jack entrance? If not it only works with bluethoot earphones?

By Nyl Sep-13/2017 04:47:33

A

Hello Nyl,
We are sorry it doesn't has, it work with BT earphones only.

Q

Hey, the UMI OS have Google Play Store? TKS

By FABER Sep-11/2017 21:01:18

A

Hello FABER,
Yes it has.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

if it possible to shipping to greece with priority line! Thanks

By lampros Aug-12/2017 18:26:15

A

Hello lampros,
We can ship to your country by 

Flat Rate Shipping    10 - 20 business days    FREE SHIPPING    

Expedited Shipping    3 - 10 business days    $5.55    

We are sorry we don't have priority line to GR.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!