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Customer Q&A

  • All(14)
  • Product Information(10)
  • Stock Status(2)
  • Payment
  • About Shipping(2)
  • Others
Q

can be connected at the same time with two devices; thanks.

By stelios Feb-18/2019 12:07:11

A

Hello Stelios, 
Thanks for your inquiry.

Yes, you can.

Q

is this have good bass

By Sandew Rashmika Jan-25/2019 12:50:48

A

Hello Sandew,

Yes, it has good bass.

Q

In stock?

By Édpo Jorge Dec-06/2018 19:30:55

A


Hello Édpo, 

   

We are very happy to tell you.

In stock, please purchase as soon as possible.

Q

Does this earphones ship with battery as i can see a prompt say it is not. Please confirm

By neeraj Dec-01/2018 17:26:52

A

Hello Neeraj, 
This item has been buit-in 130mAh Li-ion Battery .

Q

is it compatible with all phone's

By Sarthak Nov-20/2018 16:57:07

A

Hello Sarthak,

For your issue, please kindly note:

Sorry,it is compatible with: iPhone,iPod,Mobile phone.

Q

how much it takes to reach india

By vinay Nov-08/2018 16:45:43

A

Hello Vinay,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

are these pair of headphones new? or they are used?

By juan moscoso Sep-20/2018 02:30:09

A

Hello Juan,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

how many eartips/earbuds are supplied with the box in total?

By Invictus-Biker Aug-30/2018 20:26:33

A

Hello Invictus-Biker,

Package Contents: 1 x Headset, 1 x Storage, 1 x Power Cable    


Q

does it have noise cancelling

By does it have noice cancelling Aug-27/2018 07:13:55

A

Hello Karadeatul, 
It has noise cancelling.

Let me know if you need any help.

Q

does it have a mic?

By wagner May-20/2018 10:27:24

A

Dear Wagner,


Yes, it comes with Mic.

Q

can be connected at the same time with two devices; thanks.

By stelios Feb-18/2019 12:07:11

A

Hello Stelios, 
Thanks for your inquiry.

Yes, you can.

Q

is this have good bass

By Sandew Rashmika Jan-25/2019 12:50:48

A

Hello Sandew,

Yes, it has good bass.

Q

Does this earphones ship with battery as i can see a prompt say it is not. Please confirm

By neeraj Dec-01/2018 17:26:52

A

Hello Neeraj, 
This item has been buit-in 130mAh Li-ion Battery .

Q

is it compatible with all phone's

By Sarthak Nov-20/2018 16:57:07

A

Hello Sarthak,

For your issue, please kindly note:

Sorry,it is compatible with: iPhone,iPod,Mobile phone.

Q

are these pair of headphones new? or they are used?

By juan moscoso Sep-20/2018 02:30:09

A

Hello Juan,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

how many eartips/earbuds are supplied with the box in total?

By Invictus-Biker Aug-30/2018 20:26:33

A

Hello Invictus-Biker,

Package Contents: 1 x Headset, 1 x Storage, 1 x Power Cable    


Q

does it have noise cancelling

By does it have noice cancelling Aug-27/2018 07:13:55

A

Hello Karadeatul, 
It has noise cancelling.

Let me know if you need any help.

Q

does it have a mic?

By wagner May-20/2018 10:27:24

A

Dear Wagner,


Yes, it comes with Mic.

Q

Do they have warranty?

By Patrik Mar-07/2018 14:37:36

A

Hello Patrik,

Yes.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hi! Can you go swimming with these headphones?

By Taru Jan-24/2018 14:25:48

A

Hello Taru,
We are sorry that the item is unable to support the functions.

Q

In stock?

By Édpo Jorge Dec-06/2018 19:30:55

A


Hello Édpo, 

   

We are very happy to tell you.

In stock, please purchase as soon as possible.

Q

Do you have the product ready for shipment?

By İlker Sep-23/2017 19:23:40

A

Hello İlker,
Yes this item in stock now.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

how much it takes to reach india

By vinay Nov-08/2018 16:45:43

A

Hello Vinay,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello dear, can you send between DHL?

By RONALDO Feb-15/2018 13:20:01

A

Hello RONALDO,

Yes.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days DHL

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!