All
Product keywords
Please enter the email address account

Customer Q&A

  • All(8)
  • Product Information(3)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others(1)
Q

Good afternoon, make shipments to South America, Lima Peru, the cost is the cost of shipping. Buenas tardes, realizan envíos a américa del sur, a Lima Perú, cuento es el costo por el envió.

By Carlos Aug-15/2018 19:40:24

A

Hello Carlos,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Do you ship to Malta?

By Mario Cilia Jun-14/2018 10:13:18

A

Hello Mario,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.


Q

is it duty paid, or do they levy any additional charges

By anbu naveen May-21/2018 15:21:40

A

Hello Anbu,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Do you have portuguese warranty store?

By ats May-10/2018 10:27:17

A

Hello ats
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi. I'm wondering if this tv supports the HDR10 format ? I'm also wondering if it has an 8bit panel, an 8 bit+ panel or a 10 bit panel ? Thank you very much for your help and God Bless you always.

By Jean-Pierre Radu O\'Callaghan Apr-19/2018 14:40:13

A

Hello Jean-Pierre, 
It supports the HDR10 format.

Let me know if you need any help.

Q

Cannot ship to United Kingdom?? Why??

By Jacqui Feb-27/2018 11:45:13

A

Hello Jacqui,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hello, According to some technical sheets, this TV can do 3D. Can you please tell me if it's Passive, active, or just anaglyph 3D ? Thank you very much, Best Regards

By Makara Feb-23/2018 09:01:26

A

Hello Makara,


Yes, Comb filter ( 2D / 3D ) . 


Let me know if you need any further assistance. 


Q

Hi, Can you please tell me why you can't ship to the UK, Thank you,

By Miss Jan Longworth Jan-20/2018 13:02:07

A

Hello Miss,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Do you have portuguese warranty store?

By ats May-10/2018 10:27:17

A

Hello ats
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi. I'm wondering if this tv supports the HDR10 format ? I'm also wondering if it has an 8bit panel, an 8 bit+ panel or a 10 bit panel ? Thank you very much for your help and God Bless you always.

By Jean-Pierre Radu O\'Callaghan Apr-19/2018 14:40:13

A

Hello Jean-Pierre, 
It supports the HDR10 format.

Let me know if you need any help.

Q

Hello, According to some technical sheets, this TV can do 3D. Can you please tell me if it's Passive, active, or just anaglyph 3D ? Thank you very much, Best Regards

By Makara Feb-23/2018 09:01:26

A

Hello Makara,


Yes, Comb filter ( 2D / 3D ) . 


Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Good afternoon, make shipments to South America, Lima Peru, the cost is the cost of shipping. Buenas tardes, realizan envíos a américa del sur, a Lima Perú, cuento es el costo por el envió.

By Carlos Aug-15/2018 19:40:24

A

Hello Carlos,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Do you ship to Malta?

By Mario Cilia Jun-14/2018 10:13:18

A

Hello Mario,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.


Q

is it duty paid, or do they levy any additional charges

By anbu naveen May-21/2018 15:21:40

A

Hello Anbu,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Cannot ship to United Kingdom?? Why??

By Jacqui Feb-27/2018 11:45:13

A

Hello Jacqui,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, Can you please tell me why you can't ship to the UK, Thank you,

By Miss Jan Longworth Jan-20/2018 13:02:07

A

Hello Miss,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html