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Customer Q&A

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

Do i need to charge this headset? if i have to charge it, do you know any other Gaming headset that you do not have to charge for under 30 Euro.

By Lemmy919 Aug-05/2018 11:17:37

A

Hello Lemmy919,


No, you do not need to charge this headset.

Q

This headset is wireless right?

By Dofien Belle Kales Jul-15/2018 13:01:03

A

Hello Dofien, 
No ,I am sincerely sorry that it is not .

Q

do I need an adapter for my controller for ps4 to plug in for mic and sound? If yes what do you recommend

By Yafet Jun-11/2018 22:05:22

A

Hello Yafet, 

Hello, if don't match, you need an adapter.

Let me know if you need any help.

Q

How long does it take to ship to New Zealand

By Niah Jun-05/2018 05:17:32

A

Hello Niah,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do I Need Too Buy A Adapter For My Controler for xobox one plug in for mic and sound?

By jacob Jun-02/2018 02:30:55

A

Hello Jacob,

Yes, you need to buy a adapter.

Q

Is the adapter included?

By Mat May-20/2018 21:38:20

A

Hello Mat,
This item contains : 1 x Headphones .

Q

The phone is on the bluetooth page but doesnt look like a bluetooth headphone. Is that a bluetooth headphone or not ?

By kal May-16/2018 13:35:25

A

Hello Kal,

We are sorry that it is not a bluetooth headphone.

Q

Does the product have a single wire for both the mic and audio or two individual wires?

By john May-14/2018 21:11:33

A

Hello John,

The item has two individual wires for the mic and audio.

Q

does it work on PC ? do i need anything like an adpter ?

By kal May-09/2018 14:06:52

A

Hello Kal, 
Thanks for your inquiry.

Yes it can work on PC.

Q

this needs something to conect to the xbox one gamepad or works straight away ? if not do you have other options for xbox

By mario Mar-19/2018 20:03:58

A

Hello Mario,

It may connect to the xbox one gamepad to work straightly.Thank you.

Q

Do i need to charge this headset? if i have to charge it, do you know any other Gaming headset that you do not have to charge for under 30 Euro.

By Lemmy919 Aug-05/2018 11:17:37

A

Hello Lemmy919,


No, you do not need to charge this headset.

Q

This headset is wireless right?

By Dofien Belle Kales Jul-15/2018 13:01:03

A

Hello Dofien, 
No ,I am sincerely sorry that it is not .

Q

Do I Need Too Buy A Adapter For My Controler for xobox one plug in for mic and sound?

By jacob Jun-02/2018 02:30:55

A

Hello Jacob,

Yes, you need to buy a adapter.

Q

Is the adapter included?

By Mat May-20/2018 21:38:20

A

Hello Mat,
This item contains : 1 x Headphones .

Q

The phone is on the bluetooth page but doesnt look like a bluetooth headphone. Is that a bluetooth headphone or not ?

By kal May-16/2018 13:35:25

A

Hello Kal,

We are sorry that it is not a bluetooth headphone.

Q

Does the product have a single wire for both the mic and audio or two individual wires?

By john May-14/2018 21:11:33

A

Hello John,

The item has two individual wires for the mic and audio.

Q

does it work on PC ? do i need anything like an adpter ?

By kal May-09/2018 14:06:52

A

Hello Kal, 
Thanks for your inquiry.

Yes it can work on PC.

Q

this needs something to conect to the xbox one gamepad or works straight away ? if not do you have other options for xbox

By mario Mar-19/2018 20:03:58

A

Hello Mario,

It may connect to the xbox one gamepad to work straightly.Thank you.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

do I need an adapter for my controller for ps4 to plug in for mic and sound? If yes what do you recommend

By Yafet Jun-11/2018 22:05:22

A

Hello Yafet, 

Hello, if don't match, you need an adapter.

Let me know if you need any help.