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Customer Q&A

  • All(17)
  • Product Information(15)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

When using multiple of this device, is it possible or do they interfere with each other?

By Pat Meyers Feb-12/2019 22:05:06

A

Hello Pat,

Please note that they do not interfere with each other and each product has its own ID.


Let me know if you need any further assistance. 


Q

Hi, I was wondering you can dim lights with alexa and this smart switch. Has anyone tried it ? Thanks !

By Taz Jan-14/2019 22:46:12

A

Hello Taz,


We are sorry that this product is compatible with Amazon alexa voice control, but does not support dimming, can not be adjusted or dimmed, can only be turned on or off.

Let me know if you need any further assistance. 


Q

Does this work on Linux? I would like to use a Raspberry Pi B3 with it to control.

By Billy Jan-12/2019 00:39:44

A

Hello Billy, 
No ,I am sincerely sorry that it does not .

Q

Does it work with the smart life application?

By Dominik Jan-08/2019 14:36:30

A

Hello Dominik,


Yes,SONOFF BASIC smart switch provides you with perfect intelligence control solutions for your home or workplace. By using the free "eWeLink" APP wireless control, help simplify your life so easily. Everything is under your control.

Let me know if you need any further assistance. 


Q

Does this work with alexa

By Roger Nov-23/2018 20:56:10

A

Hello Roger,

It can work with Alexa.

Q

How do you deliver to Ukraine?

By Alina Nov-21/2018 08:22:24

A

Hello Alina,

For your issue, please kindly note:

Yes,we can.

Q

can i use just a lan connection to switch on/off with no internet???

By Z Nov-16/2018 02:10:58

A

Hello Z,

Please note that the optimized and upgraded products can support LAN control.


Let me know if you need any further assistance. 


Q

Can it be programmed to output i.e. one second impulse or does it only work in on/off mode?

By Mariusz Nov-04/2018 19:46:19

A

Hello Mariusz, 
Thanks for your inquiry.

The product only works in the on/off mode.

Q

Can this be switched on/off without using mobile app/wifi. And how. Does it have touch button.

By Ashish Oct-30/2018 21:51:03

A

Hello Ashish,


This product is not touchable, only the manual button switch.

Q

Can I control Switch without wifi? In case of wifi doesn't work.

By PattananJ Oct-11/2018 07:20:12

A

Hello PattananJ, 
Yes,you can check your home appliance status anytime and anywhere, and control them on / off with just a click on your smartphone or tablet via APP eWeLink, no distance and time limitation .

Q

When using multiple of this device, is it possible or do they interfere with each other?

By Pat Meyers Feb-12/2019 22:05:06

A

Hello Pat,

Please note that they do not interfere with each other and each product has its own ID.


Let me know if you need any further assistance. 


Q

Hi, I was wondering you can dim lights with alexa and this smart switch. Has anyone tried it ? Thanks !

By Taz Jan-14/2019 22:46:12

A

Hello Taz,


We are sorry that this product is compatible with Amazon alexa voice control, but does not support dimming, can not be adjusted or dimmed, can only be turned on or off.

Let me know if you need any further assistance. 


Q

Does this work on Linux? I would like to use a Raspberry Pi B3 with it to control.

By Billy Jan-12/2019 00:39:44

A

Hello Billy, 
No ,I am sincerely sorry that it does not .

Q

Does it work with the smart life application?

By Dominik Jan-08/2019 14:36:30

A

Hello Dominik,


Yes,SONOFF BASIC smart switch provides you with perfect intelligence control solutions for your home or workplace. By using the free "eWeLink" APP wireless control, help simplify your life so easily. Everything is under your control.

Let me know if you need any further assistance. 


Q

Does this work with alexa

By Roger Nov-23/2018 20:56:10

A

Hello Roger,

It can work with Alexa.

Q

can i use just a lan connection to switch on/off with no internet???

By Z Nov-16/2018 02:10:58

A

Hello Z,

Please note that the optimized and upgraded products can support LAN control.


Let me know if you need any further assistance. 


Q

Can it be programmed to output i.e. one second impulse or does it only work in on/off mode?

By Mariusz Nov-04/2018 19:46:19

A

Hello Mariusz, 
Thanks for your inquiry.

The product only works in the on/off mode.

Q

Can this be switched on/off without using mobile app/wifi. And how. Does it have touch button.

By Ashish Oct-30/2018 21:51:03

A

Hello Ashish,


This product is not touchable, only the manual button switch.

Q

Can I control Switch without wifi? In case of wifi doesn't work.

By PattananJ Oct-11/2018 07:20:12

A

Hello PattananJ, 
Yes,you can check your home appliance status anytime and anywhere, and control them on / off with just a click on your smartphone or tablet via APP eWeLink, no distance and time limitation .

Q

Does it work with electrical curtains?

By Amadeu Abreu Sep-26/2018 08:33:48

A

Hello Amadeu,


Sorry,it can not work with electrical curtains.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How do you deliver to Ukraine?

By Alina Nov-21/2018 08:22:24

A

Hello Alina,

For your issue, please kindly note:

Yes,we can.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!