All
Product keywords
Please enter the email address account

Customer Q&A

  • All(7)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

Does it support phone functionality? Calls / SMS?

By Dv Mar-07/2019 10:34:59

A

Hello Dv,

Thank you for your attention and purchase of chuwi tablet, this model is support phone, SMS function.

Let me know if you need any further assistance. 


Q

Does it come with a US plug (two flat parallel pins)?

By Brian Nov-22/2018 02:29:14

A

Hello Brian, 
It is EU plug.

Q

Can this tablet be set to vibrate?

By Jon Sep-11/2018 16:34:27

A

Hello Jon, 

Thank you for your inquiry.

Yes, it can support vibrate.

Q

Hi, For this tablet the entire storage can be used to install games and apps? It has only one partition or it can be used only 4 GB for apps and games and the rest of the storage is just only for photos and video? Thanks

By Necula Gabriel Sep-10/2018 07:08:00

A

hello

Anything can be stored, if you are not enough, you can also expand the memory.

● TF Card Expansion
Accepts compatible cards up to 128GB ( not included ) for easy expansion

Q

You have a case and tempered glass?

By Manolo Corsaro Sep-02/2018 21:43:30

A

Hello Manolo,


Package Contents

Tablet PC: 1 
EU Plug Power Adapter: 1 
USB Cable: 1    

Please refer to this link https://www.gearbest.com/tablet-accessories-c_12000/

If there are available case and tempered glass for this item, you can find via this link.


Q

Have received shipment but box says "European version". Is there an "American" version because I need LTE bands 2 which is stated on your website as available.

By Berri Aug-29/2018 12:03:00

A

Hello Berri,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Have you shipped this cell phone to Mexico, and if so do I pay the import/duties when it arrives do they stop it at the border? How do I pay the import fees?

By Grant Aug-06/2018 17:43:48

A

Hello Grant,


We can ship it to Mexico.

Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 

To know more about tax in your local country, you can consult with DHL or your local Customs office.


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 





Q

Does it support phone functionality? Calls / SMS?

By Dv Mar-07/2019 10:34:59

A

Hello Dv,

Thank you for your attention and purchase of chuwi tablet, this model is support phone, SMS function.

Let me know if you need any further assistance. 


Q

Does it come with a US plug (two flat parallel pins)?

By Brian Nov-22/2018 02:29:14

A

Hello Brian, 
It is EU plug.

Q

Can this tablet be set to vibrate?

By Jon Sep-11/2018 16:34:27

A

Hello Jon, 

Thank you for your inquiry.

Yes, it can support vibrate.

Q

Hi, For this tablet the entire storage can be used to install games and apps? It has only one partition or it can be used only 4 GB for apps and games and the rest of the storage is just only for photos and video? Thanks

By Necula Gabriel Sep-10/2018 07:08:00

A

hello

Anything can be stored, if you are not enough, you can also expand the memory.

● TF Card Expansion
Accepts compatible cards up to 128GB ( not included ) for easy expansion

Q

You have a case and tempered glass?

By Manolo Corsaro Sep-02/2018 21:43:30

A

Hello Manolo,


Package Contents

Tablet PC: 1 
EU Plug Power Adapter: 1 
USB Cable: 1    

Please refer to this link https://www.gearbest.com/tablet-accessories-c_12000/

If there are available case and tempered glass for this item, you can find via this link.


Q

Have received shipment but box says "European version". Is there an "American" version because I need LTE bands 2 which is stated on your website as available.

By Berri Aug-29/2018 12:03:00

A

Hello Berri,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Have you shipped this cell phone to Mexico, and if so do I pay the import/duties when it arrives do they stop it at the border? How do I pay the import fees?

By Grant Aug-06/2018 17:43:48

A

Hello Grant,


We can ship it to Mexico.

Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 

To know more about tax in your local country, you can consult with DHL or your local Customs office.


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 





Be the FIRST to Ask a question. Want G Points? Just Write a Review!