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Customer Q&A

  • All(5)
  • Product Information(5)
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Q

Hey ! Is there a warranty for this device ? If so, how many months ? Does gearbest guarantee it, or Xiaomi ?

By Geo' Aug-17/2019 13:51:02

A

Hello Geo'
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Is thins the international version?

By Rafael Mendes Feb-03/2019 19:42:45

A

Hello Rafael,


It is international version.

Q

Dear Sirs, Could you ship with US plug to USA? Thanks

By CLAUDIA SZEKRENYES Dec-06/2018 06:51:33

A

Hello CLAUDIA,

I am sorry that the plug is EU plug.

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hello, does this device have the „ce“ certification? Thanks

By Michael Nov-25/2018 11:52:24

A

Hello Michael, 
Yes ,it has .

Q

What is the capacity of the waste container?

By Hans Oct-17/2018 18:36:28

A

Hello Hans,

I apologize for my late response.

The capacity of 2cm obstacle climbing may be declined when using the water tank.

Thank you.

Q

Hey ! Is there a warranty for this device ? If so, how many months ? Does gearbest guarantee it, or Xiaomi ?

By Geo' Aug-17/2019 13:51:02

A

Hello Geo'
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Is thins the international version?

By Rafael Mendes Feb-03/2019 19:42:45

A

Hello Rafael,


It is international version.

Q

Dear Sirs, Could you ship with US plug to USA? Thanks

By CLAUDIA SZEKRENYES Dec-06/2018 06:51:33

A

Hello CLAUDIA,

I am sorry that the plug is EU plug.

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hello, does this device have the „ce“ certification? Thanks

By Michael Nov-25/2018 11:52:24

A

Hello Michael, 
Yes ,it has .

Q

What is the capacity of the waste container?

By Hans Oct-17/2018 18:36:28

A

Hello Hans,

I apologize for my late response.

The capacity of 2cm obstacle climbing may be declined when using the water tank.

Thank you.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!