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Customer Q&A

  • All(10)
  • Product Information(9)
  • Stock Status
  • Payment(1)
  • About Shipping
  • Others
Q

Hello, Does it have hdmi support?

By Gil Protazio Feb-27/2019 15:36:58

A

Hello Gil, 
Thanks for your inquiry.

This item can't support HDMI.

Q

hi! are thhere hungarian language? thanks

By xaver Jan-15/2019 20:08:38

A

Hello Xaver,

You can go to Settings - System - Language to select the language. The default is English, you can adjust yourself.

Q

If item would be shipped to Poland with Priority Line will it be run into a custom clearance process or not?

By Oleksandr Dec-05/2018 00:03:14

A

Hello Oleksandr,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

What type of power cable is used: microUSB or USB type-C?

By Andrzej Nov-30/2018 14:53:54

A

Hello Andrzej,

I apologize for my late response.

It is USB type-C charging interface.Thank you.

Q

hi. how to send back if got problems. I am in Singapore. how long is warranty?

By chan Nov-26/2018 08:25:23

A

Hello Chan,


1. Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html


2. Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

does it comes qith stylus and keyboard?

By sumit Nov-18/2018 16:16:01

A


Hello Sumit,

   


Sorry, no.

Q

you have 2 types x20 and x27..i never hear about the x20 type..what the difference between this 2 tablets (except the processor) thanks

By onehandgun Nov-10/2018 12:20:04

A

Hello Onehandgun, 
Thanks for your inquiry.

The performance of the X27 is better.

Q

Do you have a case that comes with this model?

By seinosuke narita Nov-08/2018 22:43:38

A

Hello Seinosuke,

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
English Manual : 1    


Q

hi, does it have ambient light sensor?

By deepak khemchandani Nov-08/2018 17:19:28

A

Hello Deepak, 

Thank you for your inquiry.

Sorry, it does not have ambient light sensor.

Q

What app store does this use to download apps? Google Store?

By Will Nov-03/2018 12:12:44

A

Hello Will,


You can use Google Store to Download APP.


Q

Hello, Does it have hdmi support?

By Gil Protazio Feb-27/2019 15:36:58

A

Hello Gil, 
Thanks for your inquiry.

This item can't support HDMI.

Q

hi! are thhere hungarian language? thanks

By xaver Jan-15/2019 20:08:38

A

Hello Xaver,

You can go to Settings - System - Language to select the language. The default is English, you can adjust yourself.

Q

What type of power cable is used: microUSB or USB type-C?

By Andrzej Nov-30/2018 14:53:54

A

Hello Andrzej,

I apologize for my late response.

It is USB type-C charging interface.Thank you.

Q

hi. how to send back if got problems. I am in Singapore. how long is warranty?

By chan Nov-26/2018 08:25:23

A

Hello Chan,


1. Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html


2. Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

does it comes qith stylus and keyboard?

By sumit Nov-18/2018 16:16:01

A


Hello Sumit,

   


Sorry, no.

Q

you have 2 types x20 and x27..i never hear about the x20 type..what the difference between this 2 tablets (except the processor) thanks

By onehandgun Nov-10/2018 12:20:04

A

Hello Onehandgun, 
Thanks for your inquiry.

The performance of the X27 is better.

Q

Do you have a case that comes with this model?

By seinosuke narita Nov-08/2018 22:43:38

A

Hello Seinosuke,

Package Contents

Tablet PC: 1 
Charger: 1 
USB Cable: 1 
English Manual : 1    


Q

hi, does it have ambient light sensor?

By deepak khemchandani Nov-08/2018 17:19:28

A

Hello Deepak, 

Thank you for your inquiry.

Sorry, it does not have ambient light sensor.

Q

What app store does this use to download apps? Google Store?

By Will Nov-03/2018 12:12:44

A

Hello Will,


You can use Google Store to Download APP.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

If item would be shipped to Poland with Priority Line will it be run into a custom clearance process or not?

By Oleksandr Dec-05/2018 00:03:14

A

Hello Oleksandr,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!