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Customer Q&A

  • All(25)
  • Product Information(21)
  • Stock Status
  • Payment(2)
  • About Shipping(1)
  • Others(1)
Q

does cubot x19 have 2 sim slot and 1 micro sd slot ?

By pete Aug-28/2019 19:37:14

A

Hello Pete, 

This phone has Nano SIM card + Nano SIM card / micro SD card. 

Q

Does it support wireless charging with a universal wireless charger?

By Marian Hanganu May-28/2019 12:39:03

A

Hello Marian,

No,it doesn't support.

Q

will this work on the CDMA system, like Verizon.

By John boyette May-24/2019 20:11:09

A

Hello John,

It can't.

Q

Will it work with AT&T in the USA? and will the charger work in US 120V 60 hertz? Thanks, Mike

By Mike Apr-15/2019 17:55:01

A

Hello Mike,

It works.

Thank you for your understanding.


Q

Hi. Does it have panorama function? Thanks.

By Serena Apr-14/2019 17:37:51

A

Hello Serena,

You need to download and install the app for the panoramic camera class.Thank you for your understanding.


Q

Does it suport remote controll

By Aka Apr-05/2019 20:41:02

A

Hello Aka,


Thanks for your inquiry.


Sorry it does not support.


Have a nice day.


Q

screen share work with this phone? please answer...

By rena Mar-10/2019 22:52:41

A

Hello Rena, 

Thank you for your inquiry.

Yes, it can work with screen share.

Q

It can be polish language?

By Mark Mar-08/2019 07:35:17

A

Hello Mark, 
It has polish language.

Let me know if you need any help.

Q

does it support radio?

By dimitris Mar-04/2019 05:50:11

A

Hello  Dimitris,


Yes, it supports FM radio.

Q

Hi - What media formats for playback does this phone support?

By no IMspartacus Mar-01/2019 12:05:41

A


Hello no,

   


Video: AVI, 3gp, MP4, MOV
Audio: aac, amr, ape, flac, mp3, ogg, wav


Q

does cubot x19 have 2 sim slot and 1 micro sd slot ?

By pete Aug-28/2019 19:37:14

A

Hello Pete, 

This phone has Nano SIM card + Nano SIM card / micro SD card. 

Q

Does it support wireless charging with a universal wireless charger?

By Marian Hanganu May-28/2019 12:39:03

A

Hello Marian,

No,it doesn't support.

Q

will this work on the CDMA system, like Verizon.

By John boyette May-24/2019 20:11:09

A

Hello John,

It can't.

Q

Will it work with AT&T in the USA? and will the charger work in US 120V 60 hertz? Thanks, Mike

By Mike Apr-15/2019 17:55:01

A

Hello Mike,

It works.

Thank you for your understanding.


Q

Hi. Does it have panorama function? Thanks.

By Serena Apr-14/2019 17:37:51

A

Hello Serena,

You need to download and install the app for the panoramic camera class.Thank you for your understanding.


Q

Does it suport remote controll

By Aka Apr-05/2019 20:41:02

A

Hello Aka,


Thanks for your inquiry.


Sorry it does not support.


Have a nice day.


Q

screen share work with this phone? please answer...

By rena Mar-10/2019 22:52:41

A

Hello Rena, 

Thank you for your inquiry.

Yes, it can work with screen share.

Q

It can be polish language?

By Mark Mar-08/2019 07:35:17

A

Hello Mark, 
It has polish language.

Let me know if you need any help.

Q

does it support radio?

By dimitris Mar-04/2019 05:50:11

A

Hello  Dimitris,


Yes, it supports FM radio.

Q

Hi - What media formats for playback does this phone support?

By no IMspartacus Mar-01/2019 12:05:41

A


Hello no,

   


Video: AVI, 3gp, MP4, MOV
Audio: aac, amr, ape, flac, mp3, ogg, wav


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can I pay by Western Union

By amar YAHIAOUI Feb-26/2019 13:01:44

A

Hello Amar,

Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


Q

Is the payment possible without credit cards?

By George Feb-23/2019 12:56:47

A

Hello George, 

Our website accepts following safe and secure payment methods:

1.PayPal
2.Pay by credit card directly 
3.Pay by credit card via PayPal
4.Wire Transfer
5.Pay by Boleto Bancario via Ebanx


Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.

If you pay by Wire Transfer,please contact us for further details.
 
To know more about our payment terms http://www.gearbest.com/about/payment-methods.html  
Check out our FAQ here http://www.gearbest.com/about/faq.html  


Q

How long it takes to ship this phone

By Badr XD Feb-27/2019 22:27:39

A

Hello Badr,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Is fortnite compatible with this device

By Roberto Feb-19/2019 02:46:53

A

Hello Roberto,


Yes, they are compatible.